podomoro89 Privacy Policy
This page describes what we collect when you use podomoro89 and how we keep that data protected. When you open an account, deposit funds, place bets on Liga 1 or live blackjack, or claim referral bonuses, we collect personal information—your name, email, identity documents, payment details, and betting history. We use this information only to operate your account, process payments, comply with law, and improve your experience on our platform.
We take data protection seriously. We encrypt your information, store it securely, and do not sell it to advertisers or third parties. We share your data only with payment processors (to handle DANA, e-wallet, mobile banking deposits), tax authorities (if required by law), and internal teams who need access to investigate disputes or verify accounts. This policy explains each collection practice, your rights, and how to contact us with privacy questions.
Our services are available only where local law permits. Data protection laws vary by jurisdiction. We comply with the legal requirements of the jurisdictions where we operate. By using podomoro89, you consent to the data practices described in this policy.
What We Collect on podomoro89
Account and Identity Information
When you open an account on podomoro89, we collect your email address, full name, date of birth, phone number, and residential address. Before your first withdrawal, we require identity verification: a copy of your national ID (KTP), passport, or driver's license. We also request proof of residence—a utility bill, bank statement, or government-issued document showing your name and address. We collect this information to verify your identity, prevent fraud, and comply with financial regulations.
We store these documents securely using encryption. Only our compliance and support teams access them, and only for account verification or dispute investigation. We retain identity documents for as long as your account remains active and for a period afterward as required by law. If you close your account, we retain your documents as legally mandated but do not use them for any other purpose.
Payment and Transaction Data
We collect information about every deposit and withdrawal: the amount, date, time, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and transaction status. We also collect your payment account details (your wallet ID or bank account number) to process transfers. We use this information to fulfill your transactions, detect fraud, and maintain your transaction history for your records and for tax or regulatory compliance.
Payment processors (the companies operating mobile banking, local payment, and your bank) handle some of this data. We provide only the information necessary to complete your transaction—we do not give payment processors access to your betting history or bonus account. Our transaction records are encrypted and stored separately from your betting data.
Betting and Gaming Activity
We collect records of your bets, game play, and account activity. This includes: which sports you bet on (Liga 1, Piala Indonesia, Piala AFF, Champions League), which games you play (Aviator, live blackjack, Mahjong Ways), your bet amounts, game outcomes, cashback earned, and referral commissions. We use this data to calculate your tier level, determine weekly cashback, process bonus wagering requirements, and investigate disputes if you claim a transaction was made without your authorization.
Your betting data is linked to your account but separated from your identity documents. We do not sell or share your betting history with third parties. We analyze betting patterns internally only to detect system abuse (like collusion or bonus exploitation) and to ensure fair play. We retain your betting history for as long as needed to resolve potential disputes and as required by applicable tax and regulatory frameworks.
We encrypt all your sensitive data
Identity documents, payment details, and transaction history are encrypted using industry-standard protocols. Even our internal systems cannot access your data without authorization keys held separately by our security team.
Cookies and Device Information
When you access podomoro89 via browser or mobile app, we collect device information: your IP address, browser type, operating system, and device ID. We use this to prevent fraud, track login attempts, and detect if your account is being accessed from unusual locations. We also use cookies to remember your login session and language preferences. These cookies do not track you across other websites.
We do not use third-party tracking cookies or pixels. We do not share your device information with advertisers. We retain device logs for 90 days to investigate suspected unauthorized access; after that period, logs are deleted unless needed for an ongoing investigation.
How We Use and Protect Your Data
Our Data Processing and Third Parties
We process your data for these purposes: operating your account, processing payments, calculating bonuses and cashback, investigating disputes, preventing fraud, and complying with law. We do not use your email for marketing unless you explicitly opt in. We do not share your identity or payment information with third parties except:
- Payment processors (to complete deposits and withdrawals)
- Tax and regulatory authorities (if legally required)
- Law enforcement (in response to valid legal process)
- Our service providers (email hosting, data backup) under strict confidentiality agreements
Our servers may be located outside your jurisdiction (for example, in Singapore or Malaysia). Data stored on these servers is subject to the same encryption and access controls as data stored locally. By using podomoro89, you consent to this international data transfer. If you object to your data being processed outside your jurisdiction, you must close your account.
Your Rights on podomoro89
You have the right to request a copy of all personal data we hold about you. You can request correction of inaccurate information (for example, if we misspelled your name on your account). You can request deletion of your account, though we may retain your transaction history as required by law. You have the right to lodge a complaint with your local data-protection authority if you believe we have violated your privacy.
To exercise any of these rights, contact our support team via live chat or email. We will respond within 30 days. We do not charge fees for these requests. If you request account deletion, we process this within five business days. We retain your transaction history, betting records, and payment information for legal and tax compliance; we do not delete these records even when you close your account. However, we delink this data from your identity documents after a reasonable period if no dispute is pending.
Key data practices on podomoro89
- We collect identity, payment, and betting data only to operate your account and comply with law
- We encrypt all sensitive information and restrict access to authorized staff only
- We do not sell your data to advertisers or third-party marketers
- We share data with payment processors only as necessary to process transactions
- You can request access to, correction of, or deletion of your personal data
- We retain transaction history for legal and tax purposes even after account closure
Data Security and Breach Notification
We maintain technical, administrative, and physical safeguards to protect your data. Our systems use encryption, firewalls, access controls, and regular security audits. Our staff are trained on data protection. We do not provide your password to anyone, and we do not store passwords in plain text—they are hashed and salted using industry-standard algorithms.
In the unlikely event of a data breach, we will notify you via email and provide information about what was compromised and what steps you should take. We notify regulatory authorities as required by law. We recommend that you change your podomoro89 password immediately after any breach notification and monitor your payment accounts for unauthorized activity. If you suspect your account has been compromised, contact our support team in Jakarta, Surabaya, Bandung, Medan, or Semarang immediately.
Policy Changes and Contact
We may update this privacy policy periodically. Material changes are announced via email or account notification at least 30 days before they take effect. Your continued use of podomoro89 after the effective date constitutes acceptance of the updated policy. If you do not accept the changes, you may close your account.
If you have questions about this privacy policy, how we use your data, or wish to exercise your data rights, contact our support team via live chat. We respond in English and Indonesian. We aim to resolve all privacy inquiries within five business days. You can also submit a formal data-rights request via email, and we will provide a response with the legally required timeframe.